The plug-and-play plugin enables compliant implementation of the new EU cancellation requirements for B2C online stores from June 19, 2026. Merchants must provide a digital option that allows customers to cancel their contracts online easily and directly as part of their right of withdrawal.
The plugin integrates seamlessly into the shop and provides a clearly visible access point (e.g., in the footer). Customers can identify their order and complete the cancellation in a simple two-step process. A confirmation email is sent automatically. Typical use cases include all B2C stores subject to withdrawal regulations. Pure B2B stores without consumer contracts are not affected. Key features include a compliant cancellation function, structured two-step process, order identification form, automatic email confirmation, customizable templates and CSS, and compatibility with nopCommerce 4.60-4.90.